Shipping & Returns

Standard shipping with DHL - 3-7 working days. Shipping costs are calculated when paying and only apply to non-EU countries.

Each order is individually manufactured with the utmost care and shipped worldwide from our location in Solingen, Germany.

All TINOetTINO MASTERSTRAPS are lovingly made by hand to ensure the highest quality and perfect fit. Production takes up to 14 working days before the goods are handed over to our shipping service provider.

Any import duties and taxes incurred in the destination country are borne by the customer and paid upon delivery of the goods. There are no import duties and taxes within Germany and the European Union.

For any returns, please refer to our Refund Policy.